Smart Products

Intelligent Tariffs & Time-of-Use Products

Octopus Go

Overview

Perfect for EV owners and night owls

  • Super off-peak rate: 7p/kWh (23:30-05:30)
  • Standard rate: ~30p/kWh (rest of day)
  • Fixed 12-month tariff
  • Requires smart meter (SMETS2 preferred)
  • Best for customers who can shift usage to night

Ideal Customers

Savings Potential

Example household:

  • EV charging: 3,000 kWh/year overnight = ~£210 (vs £900 standard rate)
  • Additional overnight usage: 1,000 kWh = £70
  • Daytime usage: 2,000 kWh = £600
  • Total annual cost: ~£880 (£320 saved vs standard tariff)

Octopus Agile

How Agile Works

Variable pricing based on wholesale market:

  • Prices change every 30 minutes
  • Published day-ahead (4pm for next day)
  • Can be negative (paid to use energy!)
  • Can be very high during peak demand
  • Requires active management and flexibility

When to Recommend Agile

Good fit for customers who:

When NOT to Recommend Agile

Avoid for customers who:

Agile Tips for Customers

  • Check prices daily on app or via API
  • Use automation (e.g., IFTTT) to control devices
  • Charge EV and batteries during cheap/negative pricing
  • Avoid usage 4pm-7pm when prices typically highest
  • Take advantage of windy/sunny days (cheap renewable energy)

Octopus Flux

Overview

For customers with solar panels and batteries

  • Import rates: Time-of-use (cheap overnight, higher peak)
  • Export rates: Higher during peak demand
  • Optimizes both import and export
  • Works with home batteries
  • Requires smart meter and export capability

Typical Flux Rates

Ideal Setup

Customer has:

Optimization Strategy

  1. Battery charges from grid during cheap off-peak (02:00-05:00)
  2. Solar charges battery during day
  3. Export to grid during peak export window (16:00-19:00)
  4. Use stored energy during expensive evening hours
  5. Maximizes earnings and minimizes costs

Intelligent Octopus Go

Smart Charging Explained

Automated EV charging optimization:

  • Same 7p/kWh off-peak rate as regular Go
  • System automatically schedules charging
  • Guaranteed ready by departure time
  • Can provide 6+ hours of cheap rate
  • Integrates with compatible EVs and chargers

Compatible Vehicles

Fully integrated:

Compatible Chargers

Setup Process

  1. Customer signs up for Intelligent Octopus Go
  2. Links vehicle or charger in Octopus app
  3. Sets preferences (departure time, minimum charge %)
  4. Plugs in EV when they get home
  5. System automatically charges during cheapest slots

Cosy Octopus

Overview

For customers with heat pumps:

  • Time-of-use tariff optimized for heat pump running
  • Cheaper overnight rates for heating
  • Competitive daytime rates
  • Works with smart heat pump controls

Eligibility

Typical Rates

Choosing the Right Tariff

Decision Tree

Ask customer:

  1. Do you have an EV?
    • Yes + compatible vehicle/charger → Intelligent Octopus Go
    • Yes + not compatible → Octopus Go
  2. Do you have solar + battery?
    • Yes → Octopus Flux
  3. Are you very flexible and tech-savvy?
    • Yes → Consider Agile
    • No → Stick with standard or Go
  4. Do you have a heat pump?
    • Yes → Cosy Octopus

Smart Tariff Tips

Maximizing Savings

  • Octopus Go: Timer plugs for appliances, EV charging overnight
  • Agile: Home automation, price monitoring, flexible usage
  • Flux: Battery automation, peak export maximization
  • Intelligent Octopus: Set correct departure times, use boost sparingly

Common Mistakes to Avoid

Support Resources

Escalation Routes

Useful Tools

  • Tariff comparison calculator
  • Agile price viewer
  • Intelligent Octopus compatibility checker
  • Solar/battery suitability assessment
  • Usage pattern analyzer