Business Energy Overview
Business vs Domestic
Key differences:
- VAT: 20% (vs 5% domestic)
- Contracts: Fixed term agreements common
- Pricing: Bespoke quotes based on usage
- Credit: Credit checks and deposits required
- Metering: Often Half-Hourly for larger sites
Business Contracts
Contract Types
- Fixed Rate: Price locked for contract term (1-3 years)
- Flexible: Prices can change with notice
- Deemed: Out-of-contract rates (expensive)
- Multi-site: Bulk agreements for chains
Renewal Process
- Notice given 90-120 days before end date
- Customer can renew or switch
- If no action, rolls to deemed rates
- Important to review quotes early
Business Billing
Invoice Components
- Unit charges: kWh consumed
- Standing charge: Daily connection fee
- Climate Change Levy: Tax on business energy
- Distribution charges: Network costs
- VAT: 20% on total
Payment Terms
- Typically 14 days from invoice date
- Direct Debit available for some
- Late payment fees may apply
- Credit accounts for established businesses
Support Resources
Business Support Channels
- #business-support: General queries
- #business-renewals: Contract renewals
- #business-billing: Invoice issues