Export Support

Solar Export & Generation Tariffs

Export Tariffs Overview

What is Export?

When customers generate their own electricity (usually solar panels), they can export unused energy back to the grid and get paid for it.

  • Requires generation system (solar, wind, etc.)
  • Needs export meter or smart meter
  • Get paid per kWh exported
  • Separate from import billing

SEG (Smart Export Guarantee)

Government scheme replacing Feed-in Tariff:

  • All generators with capacity ≤5MW eligible
  • Must have smart meter (SMETS2 or smart export meter)
  • Rate set by energy supplier
  • No generation subsidy (only export payment)

Octopus Export Tariffs

Outgoing Fixed

Outgoing Agile

Variable export rates matching wholesale market:

  • Prices change every 30 minutes
  • Can be very high during peak demand
  • Can occasionally be negative
  • Best for customers with battery storage
  • Requires active management

Outgoing Octopus (SEG)

Flux Export Rates

Part of Octopus Flux tariff:

  • Higher export rates during peak (16:00-19:00)
  • Lower rates off-peak
  • Optimizes import and export
  • Best with battery storage

Export Setup Requirements

Technical Requirements

Customer must have:

  • Generation system installed (solar, wind, etc.)
  • MCS certificate (for solar installations)
  • G99 form submitted to DNO
  • Export meter or smart meter in export mode
  • Correct MPAN for export (differs from import)

Documentation Needed

Export Setup Process

Step-by-Step

  1. Customer applies for export tariff
  2. We request documentation (MCS, G99)
  3. Verify installation meets requirements
  4. Set up export MPAN in system
  5. Configure meter for export readings
  6. Activate tariff and confirm to customer
  7. First payment after first full quarter

Common Setup Issues

  • Missing MCS certificate: Customer must obtain from installer
  • No G99 approval: Must contact DNO first
  • Wrong meter type: Need smart meter or dedicated export meter
  • Export MPAN unknown: Can find via industry databases

Export Metering

Smart Meters (SMETS2)

Best option for export:

  • Automatically records both import and export
  • Half-hourly export data
  • No additional meter needed
  • Remote reading capability
  • Works with Outgoing Agile

Generation Meters

Deemed Export

If no export meter:

  • Assume 50% of generation is exported
  • Based on generation meter readings
  • Less favorable than actual metering
  • Recommend smart meter installation

Export Payments

Payment Schedule

Payment Calculations

Example:

  • Export in quarter: 500 kWh
  • Rate: 5p/kWh
  • Payment: 500 × £0.05 = £25.00

Payment Destination

Feed-in Tariff (FiT)

Legacy FiT Customers

Older installations with FiT:

  • Government scheme closed to new applicants 2019
  • Existing customers keep their FiT rate
  • Includes generation payment + export payment
  • Paid by FiT Licensee (not us)
  • We only handle import supply

FiT Transfer Process

Common Export Questions

"How much will I earn?"

Depends on:

"Should I get a battery?"

Pros:

  • Store cheap solar for evening use
  • Maximize self-consumption
  • Export during high-rate periods (Agile/Flux)
  • Backup power capability

Cons:

  • High upfront cost (£5,000-10,000)
  • Takes years to pay back
  • Less export earnings

"Can I switch export provider?"

Support Resources

Escalation Routes

Useful Tools

  • MCS certificate validator
  • Export MPAN lookup
  • SEG eligibility checker
  • Generation calculator